FAQs

You can sign up for the course you need from our Register/Classes tab on this website. Please note that we only hold reservations for courses that have been paid for.

All class registration fees are non-refundable. Any re-scheduling of class must be done online at least 24 hours in advance or course fee is forfeited.

Students who have not pre-paid by registering online will only be able to attend class as a walk-in if space allows, and there will be a late fee assessed to course price. For more information on course walk-ins, please call (910) 728-5594.

The cost of the course includes the in-person instruction, skills practice & testing, and written testing. The cost of the course does NOT include the provider manual. You can get the book required for class from an AHA training center, borrow from a friend/co-worker, purchase a hard copy online from Amazon or Worldpoint.com. You can also purchase an online version of the manual for e-readers/iPads from https://ebooks.heart.org/. You will receive your certification at the end of successful completion of the course.

You must contact us in writing at info@lovemyheartcpr.com at least 24 hours in advance to re-schedule a class without penalty. All course fees are non-refundable. If due to an emergent situation, you may reschedule your class once. Rescheduling must be done at least 24 hours prior to course start and are subject to a 20% re-scheduling fee. Course must be re-scheduled within 30 days of original course or all monies paid are forfeited. No shows forfeit entire course fee. Students who are more than 5 minutes late and have not contacted us are considered no-shows and will not be admitted to class.

You must contact us in writing at info@lovemyheartcpr.com at least 24 hours in advance to re-schedule a class without penalty. You will receive your certification the same day as your scheduled course once you have successfully completed the course, skills, and written portions of the course. Your AHA Certification is good for 2 years and expires on the last day of the month in which you took the course. For example, if your course was taken on August 7th of 2020, it would be valid until August 31st of 2022.

If you received an e-card, please visit https://ecards.heart.org/student/myecards to access your card. If you are replacing a paper card or ecard, please contact us at info@lovemyheartcpr.com for a replacement along with the type of card needed (ie: what course you took), date of the course, and instructor of the course. The card replacement fee is $35.

Before claiming your ecard, please verify all information is correct. Once cards are claimed there will be a $35.00 replacement fee.

Unfortunately not. We do not allow guests of students into our facility who are not enrolled in a class; nor do we allow small children. We also do not accept students under the age of 16. Please make arrangements for childcare in advance, if needed.